π Terms of Service
Terms of Service
Overview
This website is operated by Gut Instinct. Throughout the site, the terms βwe,β βus,β and βourβ refer to Gut Instinct.
By visiting our website or purchasing from us, you agree to these Terms of Service, our Refund Policy, Shipping Policy, and Privacy Policy. If you do not agree with these terms, please do not use our website or services.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian.
You may not use our products or website for unlawful or unauthorized purposes. You must not transmit viruses, malicious code, or anything that could damage or interfere with our website.
Product Information
We work to display our products, colors, measurements, descriptions, and images as accurately as possible. However, colors and appearance may vary slightly because of lighting, photography, screen settings, and manufacturing differences.
Product measurements may vary slightly. Customers are responsible for reviewing the product description and size guide before ordering.
We may modify or discontinue products, prices, colors, sizes, or other options at any time without notice.
Orders
We reserve the right to accept, decline, limit, or cancel any order at our discretion. This may include orders that appear fraudulent, contain incorrect information, involve pricing errors, or violate these Terms.
An order confirmation does not guarantee acceptance or fulfillment. If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method.
Customers are responsible for providing accurate billing, shipping, and contact information.
Pricing and Payment
All prices are displayed in the currency shown at checkout. Prices, promotions, discounts, and availability may change without notice.
You agree to provide current and accurate payment information. By submitting an order, you authorize us and our payment providers to charge the total displayed at checkout, including applicable taxes and shipping charges.
Shipping and Delivery
Estimated delivery is 10β15 days, unless a different estimate is displayed on the product page or at checkout.
Delivery dates are estimates and are not guaranteed. Carrier delays, customs inspections, severe weather, holidays, incorrect addresses, and other circumstances outside our control may affect delivery.
If we are unable to ship an order within the promised timeframe, we will provide any notice, cancellation option, or refund required by applicable law.
Customers are responsible for entering a complete and accurate delivery address. Gut Instinct is not responsible for delays, failed deliveries, returned packages, or additional costs caused by incorrect or incomplete information supplied by the customer.
Once a package has been transferred to the carrier, tracking updates and delivery timing are controlled by that carrier. Please contact us if tracking has not updated for an extended period.
Returns and Refunds
Purchases are governed by our Refund Policy. Unless otherwise required by law, we do not provide refunds, returns, or exchanges for changing your mind, ordering an incorrect size or variant, or deciding that an accurately described item was not what you expected.
Claims involving damaged, defective, incorrect, or materially misrepresented items must be submitted according to our Refund Policy with the requested evidence.
Intellectual Property
All content on this websiteβincluding our name, branding, product designs, graphics, photographs, videos, written content, logos, and website layoutβis owned by or licensed to Gut Instinct and is protected by applicable intellectual-property laws.
You may not reproduce, distribute, modify, sell, copy, publish, or commercially exploit our content without written permission.
Prohibited Uses
You may not use our website or services:
- For unlawful, fraudulent, abusive, or deceptive activity
- To violate another personβs rights
- To submit false information or fraudulent payment claims
- To interfere with the security or operation of the website
- To collect or track another personβs personal information
- To copy or commercially exploit our content or products without authorization
We may suspend or terminate access for violations of these Terms.
Third-Party Services and Links
Our store may use third-party providers for payment processing, website hosting, shipping, analytics, and other services. We are not responsible for third-party websites, services, content, policies, or availability.
Accessing a third-party link is done at your own discretion and risk.
Disclaimer of Warranties
To the fullest extent permitted by law, our website, services, and products are provided on an βas availableβ basis without warranties beyond those expressly stated by us.
We do not guarantee that the website will always be uninterrupted, secure, or error-free. Nothing in these Terms excludes warranties or consumer protections that cannot legally be waived.
Limitation of Liability
To the fullest extent permitted by law, Gut Instinct and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website, services, or products.
Where liability cannot legally be excluded, our liability will be limited only to the maximum extent permitted by applicable law.
Indemnification
To the extent permitted by law, you agree to indemnify and hold Gut Instinct harmless from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of our website, your violation of these Terms, or your violation of another partyβs rights.
Severability
If any part of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to remain valid and enforceable.
No Waiver
Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.
Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts and applicable federal law, without limiting any mandatory consumer protections available in the customerβs location.
Changes to These Terms
We may update these Terms periodically. Changes become effective when posted on this website and apply to future use and purchases. The version in effect when an order is placed will govern that purchase.
Contact Information
Questions about these Terms of Service may be submitted through the Contact page on our website.
Last updated: September 21, 2026